FAQs

Questions? We’re here to help!

Virtue is a brand and a community, we believe that an honest conversation is important and that everyone brings a unique prospective, we also believe in ethics and sustainability and do our best to design and product unisex fluid products for all.

Anyone may join our collective community if they wish to. We center community by creating interactive opportunities for customers and brand affiliates to experience our products, and to share and showcase their experiences IRL and in our social media and marketing.

True unisex fit is for you, for me, and for everybody. Virtue supports your decision to dress based on your personal preference; sex is irrelevant when it comes to fit. Future products will expand fit types, while introducing wider size variation.

Virtue Premium Packaging

Your first order will be delivered in one of our signature recycled biodegradable envelope sleeves or recycled paper boxes.. Next time you shop, ‘Basic Packaging’ will be the default selection, where your items will arrive in a FSC- certified, recyclable, non-branded box. The Virtue Rare Earth products are delivered in the elevated Virtue package which is environmentally friendly and has a shipper that remains a FSC-certified, recyclable, and non-branded discreet packaging.

If you do not see your country or region listed and interested in purchasing Virtue products, please email us at hello@virtue.love

We currently ship to the following countries and regions: Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Anguilla, Argentina, Aruba, Bahamas, Barbados, Belarus, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guyana, Honduras, Hungary, Iceland, Jamaica, Jersey, Kenya, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Maldives, Malta, Mexico, Moldova, Monaco, Montenegro, Morocco, Namibia, North Macedonia, Oman, Panama, Peru, Philippines, Qatar, Romania, Russia, Saudi Arabia, Serbia, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Sri Lanka, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Suriname, Taiwan, Tajikistan, Tanzania, Thailand, Tonga, Trinidad & Tobago, Türkiye, United States of America, United Arab Emirates, U.S. Outlying Islands, Ukraine, Uruguay, Vatican City, Venezuela, and Vietnam.

All orders ship out of our USA warehouse each morning, Monday through Friday. If you place an order after 8AM Pacific Standard time your order will be shipped on the following business day. Please note that our Rare Earth Gem collection offers custom-made hardware that may take up to 10 business days to prepare, as it is crafted by hand in Beverly Hills, California.

We introduce new seasonal collections, including Spring-Summer, Fall-Winter, and Resort. Products are available for pre-orders before each season, we may also offer waitlist items depending on availability. Products may only be available for a single season and may be discontinued or sold out at any time.

Depending on the status of your order, it may be possible to cancel an item or request a different size for an item you have already purchased. Please note, that we’re unable to add an item to an existing order.

If you need to make any amendments to your order, please call our Customer Care Team as soon as possible and we’ll see what we can do.

If you need to redeem a Virtue Gift Card and unsure how to, please contact our Customer Care Team at hello@virtue.love For more information, see Gift Cards under our Terms and Conditions.

You can send an email to the following addresses:

Press and media: info@virtue.love

Potential contributors - photographers, fashion journalists or editors: info@virtue.love